Locations

Set up business locations to organize activities, staff, kit, and card readers by site.

Locations represent the physical sites where you operate — a surf school, kayak centre, or any venue where you run activities. Each location can have its own address, card readers, and kit inventory.

Why locations matter

Locations are used across Sailia to organize your operations:

• Activities are linked to locations so customers see where they need to go
• Card readers are registered to a specific location for POS payments
• Kit is tracked per location so you know what equipment is available at each site
• Staff can be assigned to activities at specific locations
• Audience filters let you target email campaigns by location

Create a location

1. Open location settings

   Navigate to your location management section in Sailia.

2. Add a new location

   Click Add Location and enter the location name.

3. Set the address

   Enter the full business address including street, city, postcode, and country. This address appears on your booking page and in customer communications.

4. Upload an image (optional)

   Add a photo of the location to help customers identify the venue.

5. Save

   Save the location. You can now link activities, card readers, and kit to this site.

Edit a location

You can update a location’s name, address, and image at any time from the location settings. Changes are reflected across all linked activities and bookings.

Card readers per location

Each card reader is registered to a specific location. When you set up a reader, you choose which location it belongs to. This ensures POS payments are associated with the correct site.

If you have multiple locations, register a card reader at each one to accept in-person payments at every site.

Kit management

Each location has its own kit inventory. You can track equipment quantities per location and manage kit availability for activities at that site.

To view a location’s kit inventory, open the location and select Kit Locker. From here you can:

• View all kit items and their quantities at this location
• Adjust quantities (with conflict detection for overbooking)
• Add new kit items

Changing kit quantities can affect activity capacities if you use auto-capacity. Sailia warns you about potential overbooking conflicts before applying changes.

Related guides

Card readers

Register card readers at your locations.

Kit management

Track equipment inventory across locations.